What’s New in Act! v20.0

Meet the modern, new Act! v20.1 complete with interactive, graphical Act! Insight dashboards, Ask Act!™ with Amazon Alexa1, a fresh look, optimised Act! emarketing workflow, and compatibility and usability improvements that make Act! even better. Active subscribers are entitled to receive all Act! v20.1 features, plus customer success resources and connections to hundreds of popular apps.

Key highlights

  • Fresh new look
  • Next Generation Outlook® Integration
  • Optimised Act! emarketing workflow
  • Compatibility with Chrome for Mac
  • Numerous usability improvements

Premium only

  • Act! Insight
  • Act Companion with new Act! Insight view
  • Ask Act!™ with Amazon Alexa1
  • Custom Tables & Industry Templates
  • Find out more

Fresh, new look

Experience a fresh, new look with visually stunning design updates consistent across Windows® and Web. Enjoy a modern navbar, new big button menu design, new Web login screen, and contemporary icons. Don’t worry, all the features and functionality you love are still right where you’d expect to find them.
Fresh new look of Act! v20

Act! Insight Interactive Dashboard

(Available to active Act! Premium Subscribers only)

Guide decision-making with rich insights from interactive, graphical Act! Insight dashboards available to active Act! Premium subscribers. See dynamic, visual snapshots of real-time metrics for sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with 10+ out-of-the-box dashboards. Personalise dashboards or configure your Act! Insight view to display insights most relevant to your business or role. Gain insight into business and team performance, no matter where you are, with a new Act! Insight view in Act! Companion.

Act! Insight dashboards

Optimised Act! emarketing workflow

Manage Act! emarketing campaigns through an intuitive, optimised workflow in Act!. Everything you need to create, send, and track campaigns is available in five newly designed views—Overview, Options, Create, Send, and Track with full-screen Call Lists3. Because Act! emarketing is fully integrated with Act!, it’s all right there and easy-to-follow—no more bouncing out to a browser!
Optimised Act! emarketing workflow

Compatibility & usability improvements

Benefit from compatibility and usability improvements that make Act! even better! Now you can…

  • Work with Act! on Chrome™ for Mac4
  • Quickly identify opportunities that need attention with the new opportunity field ‘Days in Stage’
  • Use right-click functionality in Windows® to change the status of an opportunity
  • Use ‘freeze columns’ functionality in Windows® when working in list views
  • Benefit from dozens of quality updates that make Act! even better!

Ask Act!™ with Amazon Alexa

(Available to active Act! Premium Subscribers only)Ask Act!™ with Amazon Alexa

Interact with Act! through simple, verbal requests to Amazon Alexa1 via Ask Act!—a leading edge voice integration available to active Act! Premium subscribers. Ask for key Act! contact and calendar details, then sit back as Amazon Alexa tells you what you want to know. No need to search your laptop or mobile device to stay informed!

NOTE: Ask Act!™ works with Amazon Echo, Echo Dot, and Echo Show products that are not currently available for purchase in Australia and New Zealand.

Custom Tables & Industry Templates

Unlock the full potential of Act! using Custom Tables and Industry Templates in the new Act! Premium Plus. Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique business processes, and specialized industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Plus, you get the benefits of CRM to action on the data—create activities and to-dos, send follow-up emails, engage in informed sales conversations, and more.
Act! CRM Custom Tables

Download Act! v20 System Requirements

Ready to Upgrade?

Upgrade today and get all the benefits of the latest version of Act!. See Pricing & Plans

What’s new in Act! v20 Brief
7 Factors to consider before upgrading Act!

Important Message: We strongly suggest that you read the associated documentation on the system requirements and procedures for installing software and applying updates/hotfixes prior to installing. If you are using an Act! AddOn or have specific customisations, please check compatibility with vendor prior to upgrading. Note that all users need to be on the same Act! version so the upgrade must be applied to all workstations and sync databases (if you are synchronising). Act Today accepts no responsibly for self installations. Please contact us if you require assistance. To ensure that you are notified of Act! updates, please subscribe to our mail list.

Ask us about Act! v20

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*Important Notes

  1. Some features and updates are only available on Act! Premium Subscription.
  2. Act! subscriptions now include ongoing basic level technical support. Subscribers have access to an exclusive online ticketing system, extensive Knowledgebase, an active Community, and unlimited access to the Act! training library. For additional services outside the subscription technical support scope, our Act! consultants (ACCs) are able to provide expert help, advice and training. To contact your local ACC visit find a consultant or view our great value-for-money local Support Plans.
  3. Pricing is per user. NZD excluding GST. Discount off MSRP.
  4. Emarketing include 500 contact for free.
  5. Discount upgrade pricing for v17/18 users ends 30/9/2017.
SPEAK TO AN ACT! SPECIALIST in New Zealand 0800 443 163
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